PRSafe Knowledge Base
Welcome to the PRSafe knowledge base. If you don't find an answer to your question contact us here.
Submit a question Pricing Info
TIPS ON CONTACTING MEDIA PROFESSIONALS
TRAINING & ONLINE TUTORIALS
Did You Know You Can...
WELCOME CENTER
Press Release Format - Social Media Release
Press Release Submission - Social Media Release
PRSafe in Plain English
SAMPLE NEWS ROOM
PRESS RELEASE DISTRIBUTION
WELCOME
GENERAL INFORMATION
- COPYRIGHTS
- PRIVACY
- CONTACTING US
- MULTIPLE ACCOUNTS
- EMAIL SYSTEM AND MESSAGING
- CANCELLING YOUR ACCOUNT
- BILLING ISSUES & QUESTIONS
- TECHNICAL SUPPORT
- CASE STUDY # 1: Small Business, No Full-time Developer
- CASE STUDY # 2: Small Business with a PR Representative
- CASE STUDY # 3: Independent PR Consultant
- CASE STUDY # 4: Small Business, Doesn't Currently Have A Web Site
- CASE STUDY # 5: Publishing / Media Company
- CASE STUDY # 6: Investor Relations Representative
- CASE STUDY # 8: PR Professional
- ADDITIONAL PR RESOURCES
- What is your press release distribution?
- Do Nots
BUSINESS ACCOUNTS
- NEWS SUBMISSION
- ACCOUNT PROFILE
- MESSAGING
- LOGIN & PASSWORD HELP
- ACCOUNT SERVICE INCLUDING PAYMENT
- PUPLIC VS. PRIVATE VIEW
- MEDIA DIRECTORY
- PR PRO SEARCH
- COMPANY CONTACTS
- WHAT ARE BOILERPLATE STATEMENTS
- HOW DO I REQUEST OR ASSIGN A PR PRO TO MANAGE MY ACCOUNT
- EVENT vs. FEATURED EVENT
- PRICING
- UPGRADING YOUR ACCOUNT
- WHY CREATE A GENERAL ACCOUNT
- ADDING VIDEO TO YOUR PROFILE
- WHAT INFORMATION IS AVAILABLE TO SEARCH ENGINES & WHAT IS AVAILABLE TO MEDIA MEMBERS ONLY?
- Who can view my profile?
- Edit my Public Profile
- ADDING IMAGES
- exporting your media contacts (no)
- CUSTOM NEWSROOM
- Sharing Your News
- Manage Press Release Process
- Submitting Free Press Releases
- Submitting Free Press Releases
PR PRO ACCOUNTS
MEDIA PRO ACCOUNTS
FEATURES AND FUNCTIONS
- BUSINESS SEARCH
- OPEN NEWS SUBMISSION
- EVENTS CALENDAR
- DEDICATED PROFILE ADDRESS (URL)
- Net-Number
- ENDORSEMENTS
- STATISTICS
- RSS FEEDS
- MAPS & DIRECTIONS
- E-MAIL THIS PROFILE LINK
- VIDEO (embed externally hosted video)
- ENTERING URLS IN YOUR PROFILES
- TEST FAQ
- PODCASTING
- EMAIL ALERTS
- Using Widgets
- Third Party Applications
- Discussions and Comments
- Personal URLs
- Statistics & Analytics
- Geographic Settings
- Disclosing Public Company Information
- Polling & Survey Applications
- Mobile Alerts
PROMOTING YOUR PRSAFE ACCOUNT
- ADDING THE PRSAFE CODE TO YOUR WEB PAGE / WEB SITE
- SUBMITTING NEWS TO YOUR PRSAFE ACCOUNT
- OPTIMIZING YOUR PROFILE
- SUBMITTING YOUR RSS FEED TO OTHER SERVICES
- FEATURED BUSINESS LISTING
- SEARCH ENGINE OPTIMIZATION
- Additional Search Engine Optimization Through Paid Placement
- Optimizing Your Profile To Reach The Right Audience
- Top ten ways to get traffic to your PRSafe profile
PROMOTING YOUR NEWSROOM / PRESS CENTER
TIPS & TRICKS
- WRITING PRESS RELEASES
- WORKING WITH JOURNALISTS AND MEDIA PROFESSIONALS
- NEWS VIEWS AND TRACKING
- ADDING PRESS KITS
- AREN'T RECEIVING EMAILS
- OPTIMIZING YOUR PROFILE
- SHORTEN YOUR URLS
- PR EQUALS SALES SUCCESS
- WANT ADDITIONAL STORAGE
- COLLABORATE ON PROJECTS USING GOOGLE DOCS
- HOW TO CREATE A PRESS RELEASE AND REACH THE RIGHT AUDIENCE
- PRESS RELEASE WRITING TIPS
EVENTS
TROUBLESHOOTING
- CONTACT BUTTON DOESN'T WORK
- I'M GETTING AN "ACCOUNT DOWNGRADED" MESSAGE AND AM NOT SURE WHY
- Signed up for alerts - just signedup for same alerts - Testing our News Web Site
- Password Reset
- Troubleshooting - logo not appearing
- Information Not Displaying in Profile
- trouble adding information files
- Trouble Uploading Files
GENERAL QUESTIONS
- WHAT IS A DMA?
- WHAT IS A PODCAST AND HOW CAN I USE ONE?
- DO YOU SUPPORT OTHER LANGUAGES?
- WHY SHOULD I SUBMIT A PRESS RELEASE
- See who viewed your profile
- Remove tracking (stop tracking)
- Sending invitations
- Merging accounts
- Using third party applications - on LinkedIn, Facebook & more
- Editing your profile
- Downgrade your premium subscriptions
- Receiving error messages
- Changing billing method
- Changing billing cycle from monthly to semi-annual or annual
- Changing billing cycle from monthly to semi-annual or annual
- Closing your account
- Definition of an invitation
- Definition of a request for an interview
- Archiving messages
- Mobile applications
- Media monitoring
- Withdrawing an invitation
- The Connectus Contact Options and Features
- Set Which Parts of Your Profile You Want to Display (Public vs. Private Profile)
- Bounce Email Reply
- Stop Invitations / Block all invitation
- Available Communication Methods
- Endorsing a user
- Managing Invitations
- Free Account Features
- Connectus Toolbar
- Adding Photos
- Registering as an Expert
- Subscribing to News Alerts
- Search for Media Professionals
- Posting Viewable Contact Information
- sending invitations using outlook - outlook invitation
- Who can view my profile?
- Definition of Your Network
- Adding or Changing Profile Information
- Organization and Association Tools - Connecting with Members
- Hiding My Connections
- Password Reset
- Utilizing Company Profiles
- Photo Not Appearing
- Contacting me - who can contact me on Connectus?
- Directories
- Best Privacy Settings
- Adding a New Listing
- View Sent Invitations
- Jobs Directory
- Account Cost
- Canceling Your Paid Account / Downgrading to a Free Account
- Promoting a Job Offering / Opening
- changing your display URL
- shortening lengthy URLs for SEO
- Group Manager
- Submitting Open News
- Updating Credit Card Information
- Linking to Profiles
- Value of a Profile / Listing
- Earning Rankings
- Subscription Renewals
- Group Size Options
- Email Product Support
- Member Eligibility
- Keywords & Other Details
- Copyright
- Approving / Accepting Connections
- Privacy Protection
- Blocking Photos
- Privacy Protection
- Improving Logo Appearance
- Media Monitoring Application (Company Buzz)
- Bookmarking Profiles and Search Results
- User Agreement
- Ads Within Our Applications
- Sending Feedback Regarding Our Application
- Resend Invitation Email
- Listing an Event
- Privacy Questions
- What is a PODCAST?